The most comprehensive training package for administrative staff working in General Practice.
How can we support you?
Our aim is to help you develop your admin team by instilling the confidence, skills and knowledge required to carry out their jobs to the highest standards, and therefore improving patient care and reducing your clinical team's workload.
Our video library is unique, because it is bespoke and covers all the core practical skills that an administrator in General Practice requires. How do we know this? Because we live and breathe general practice everyday, just like you. We know that time is precious. All too often, training sessions are on set days, at set times and it is difficult for staff to attend. The content tends to concentrate on certain aspects of the role such as 'care navigation' or 'dealing with the angry patient'. Unfortunately there is no sight of the bigger picture so although useful, none of it links together.
The GP Admin Library is the ONLY end to end training solution for General Practice that allows your staff to learn when they want, where they want. Whether its learning within groups or individually the library is ideal for all administrators including receptionists, general administration staff, secretaries and various ARRS roles including GP assistants and care co-ordinators.